We ship worldwide! Delivery times vary by location:

• Europe: 3-7 business days
• USA & Canada: 5-10 business days
• Rest of World: 7-14 business days

All orders include free tracking. You'll receive tracking information via email once your order ships.

We accept all major payment methods for your convenience:

• Credit/Debit Cards (Visa, MasterCard, American Express)
• PayPal
• Apple Pay
• Google Pay
• Shop Pay
• Bank Transfers (for EU customers)

All payments are processed securely through Shopify's encrypted payment system. We never store your payment details.

Yes! All Techora products come with our standard warranty:

• Standard Warranty: 90 days from purchase date
• Coverage: Manufacturing defects and hardware failures
• Exclusions: Physical damage, water damage, unauthorized modifications

To make a warranty claim, contact our support team with your order number and a description of the issue. We'll guide you through the process.

Tracking your order is easy:

1. Email Notification: You'll receive a shipping confirmation email with your tracking number once your order leaves our warehouse.
2. Account Dashboard: Log into your Techora account to view all current and past orders with live tracking.
3. Carrier Website: Use your tracking number on the carrier's website (DHL, UPS, FedEx, etc.) for detailed updates.
4. Contact Support: If you haven't received tracking info within 48 hours of ordering, email us at support@techora.com

We offer a hassle-free 30-day return policy:

• Return Window: 30 days from delivery date
• Condition: Products must be unused, in original packaging with all accessories
• Refund Processing: 3-5 business days after we receive your return
• Return Shipping: Free returns for defective items, customer pays for change of mind

How to initiate a return:

1. Log into your account and go to "Order History"
2. Select the order and click "Return Items"
3. Print the prepaid return label (if applicable)
4. Package the item securely and ship it back

Absolutely! We provide comprehensive technical support:

• Setup Assistance: Step-by-step guides and video tutorials for all products
• Troubleshooting: Detailed FAQ and troubleshooting guides on our website
• Live Chat: Available Monday-Friday, 9AM-6PM CET
• Email Support: support@techora.com (response within 24 hours)
• Phone Support: +49 30 12345678 (available for urgent issues)
• Community Forum: Connect with other Techora users for tips and advice

Most common issues can be resolved using our online resources. For personalized help, our support team is ready to assist!